By giving your donors a great experience you make it easier and more rewarding for them to support you.
Manage, segment, and better understand your donors - then make decisions based on data rather than assumptions
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Donation Repair
Minimize donation disruptions from expired payment information and other unforeseen interruptions. We'll automatically move to save the donation where we can, and notify you when we can't.
Auto-Update Expired Credit Cards
When a credit card expires, our platform will automatically switch to the updated card when it is replaced by the bank.
Smart Retries
Using machine learning, we choose the optimal time to retry a failed payment attempt increasing the chance of a successful transaction.
Notifications
Get notified right away in the event a donation fails so your team can take action and re-engage your donors.
Donor Alert
Go beyond merely informing donors that their donation has failed. We continue to let donors know about failed donations until they repair or cancel them. With options to reduce their contribution or change the frequency of their donations, we work hard to keep your donors engaged.
Self-serve Donor Portal
Empower your donors to directly update their donation information. Now they can update failing payment methods or resubmit a donation on the spot.