Can I Cancel a Recurring Plan in a Failed Status?
If a recurring plan is in a Failed status, it cannot be canceled in our system. This protocol helps maintain accurate and comprehensive statistics about the lifecycle and statuses of recurring plans.
That said, a failed recurring plan behaves like a canceled one:
- The system will not attempt to process further installments for the plan.
- The plan will remain in a Failed status until it is manually reactivated.
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An organization user can cancel a recurring donation plan via the Fundraise Up dashboard. Alternatively, the supporter can also do so through the Donor Portal.
Canceling a Recurring Plan from the Fundraise
Can I add an end date to a recurring plan?
Yes, you can. You can add any (or any combination) of the following limits:
Maximum plan amount
Maximum plan installments
Plan end date
Read more about recurring
If a recurring plan has a "Scheduled" status due to being skipped by the donor or via the Dashboard, there isn't a direct way to unskip it. However, you can use the following workaround to reactivate the