Why are my one-time donations treated as repeated giving in PayPal?

If you've noticed that some of your one-time donations are being treated as repeat subscriptions in PayPal, you may be wondering why this is happening. In some cases, this occurs when the donations were made at the same amount and frequency, causing PayPal to categorize them as repeat subscriptions.

While this can be confusing from your end, we recommend contacting PayPal about changing the type of transaction. However, it's important to note that some donors prefer to make these kinds of donations, with the same amount and repeated frequency, to reinforce their intent instead of opting for recurring donations.

On the other hand, If you've noticed that some donors are making such one-time donations, it may be a good idea to contact them and let them know that they have the option to choose the recurring donation option during the checkout process. This will help to ensure that donors are able to make the donation they intended and avoid any confusion.