What does the "Something went wrong" sync error mean?

What does the "Something went wrong" sync error mean?

There was an issue that didn't allow the synchronization of our data to complete over to your CRM. Please reach out to support to gather more information

There are times when CRM synchronization of a donation or recurring plan may not complete successfully, but the message reads "Something went wrong. Please contact support." instead of containing the error message proper. This is done in cases where the error is very likely to be unintelligible without assistance, or where remedying it will require advanced troubleshooting.

In those cases, please reach out to our support team at support@fundraiseup.com as we will be able to assist with resolving the issue.

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