Fundraise Up is not a payment processor. We partner with Stripe, which is PCI Compliant, to process credit card transactions, and other processors like PayPal and Gemini for specific types of transactions.

Fundraise Up has not been designed to work with Google Translate. Using Google Translate will have unexpected results, and should be unnecessary thanks to our built-in localization tools, which cover more

To view your test donations and recurring plans in Fundraise Up, please set your account to view test data so you may find and cancel recurring plans. Any transactions created in test mode are only visible

Test transactions are still transactions that involve creating test records within a payment processor, and as such cannot be deleted from the Dashboard. Although we do offer the ability to make test donations

Only Organization Administrator users will see all settings options. Additionally, some subaccounts may be set to use their parent account's payment options and receipting. When determining why you cannot

You can still direct people to your Fundraise Up account checkout when your main website is down, but you will need to set up an alternative website/webpage/landing page to host your installation code

While the button in checkout does say Credit card in most regions, it always takes debit cards as well through the same fields. Through thousands of transaction records, we have found that labeling our

When you go to Settings and notice that you have less items on your left navigation menu, this most likely means your user account has less privileges than others. If you believe you should have a higher

We designed our global elements to be easy to use and to maximize donation conversion, so they are enabled by default. However, if you would like them to stop showing on your site, here's how they can