Platform basics
When you connect your CRM to Fundraise Up, it enables you to seamlessly sync your supporter and donation data between the two platforms. This integration ensures that your CRM always has the most up-to-date
Unfortunately, there is no option for donors to change their email address themselves in such cases. However, organizations can edit a donor's email address from the Dashboard. To update the donor's email
If the PayPal option isn't available in your checkout for recurring donations, there's a simple explanation: PayPal doesn't allow subscription payments by default. PayPal cannot be used for recurring giving
If you've been testing a donation form and are seeing a reminder that keeps popping up, deleting the website's cookies will remove the reminder. Here's how to do it in different browsers: Google Chrome:
If you've recently connected an integration between our platform and your CRM, you may have noticed that the integration is paused by default. This is because the automatic synchronization feature is turned
The Fundraise Up platform enables supporters to donate using cryptocurrency conveniently and securely, charging a 5% fee for processing crypto donations. This fee is not added to the donation amount but
Fundraise Up automatically sends various emails to supporters to confirm their donations, provide receipts, and keep them informed about important information related to their contributions. As an organization,
You can easily correct supporter’s name in our Dashboard, for example if a donor has accidentally entered the wrong name during Checkout process. To do this, go to the Supporters tab and enter the current
If you have disconnected your 360MatchPRO integration with Fundraise Up, it can be easily restored. The process for reconnecting depends on the type of your 360MatchPRO account. To reconnect, you will
This guide is up to date with Joomla version 5.1.1. Joomla is an open-source content management system (CMS) written in PHP. This guide provides multiple methods to add the Fundraise Up installation code

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