Platform basics
As a general rule, donations are made with the donor's name and surname. However, sometimes a donor may wish to give anonymously. In the checkout process, an organization can provide the option for donors
Donations can be in the “early fraud warning” status when a cardholder lodges a claim of fraud with their issuing bank and occurs before an official chargeback. Stripe provides this warning when they detect
To send Fundraise Up data to the Feathr Super Pixel, you'll need to add a couple of tags to Google Tag Manager (or equivalent) that will map Fundraise Up data and send it to the Feathr Super Pixel. The
If you've noticed that the payout amount for a donation is sometimes larger than the difference between the donation amount and covered fees, you may be wondering why this is happening. It's important
Your Fundraise Up account comes pre-set with a default currency (USD) and country (USA). Need a change? We've got you covered! However, this can't be done through your Dashboard. You'll need our support
At Fundraise Up, we don't offer text-to-give services directly, but we work well with platforms that do. Many of our organizations ask us if we offer give-by-text, SMS-sending services, or other things
Content-Security-Policy is the name of a HTTP response header that modern browsers use to enhance the security of the document (or web page). The Content-Security-Policy header allows you to restrict how
How can I make test ACH donations on Fundraise Up? Making test donations using Stripe's Test ACH numbers can give you a better perspective of what the donor experience is like for those who would rather
Supporters can update their payment methods, as well as other details of their recurring plan in the Donor Portal. If an installment ever fails, they can also be automatically sent the Installment failed
When you implement Fundraise Up on your nonprofit’s website, it is a good idea to update your privacy to include information about the platform and how it collects and processes data. Below is boilerplate

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