Platform basics
We’re always looking to make your Fundraise Up experience better and better. For more info, see the following links!
Learning about the latest feature updates - Our Changelog covers updates and feature
This resource provides answers to common questions about configuring your cookie banner, understanding the data collected by Fundraise Up cookies, managing user preferences, and ensuring compliance with
As a 501(c)(3) organization, if you need to change the Tax ID associated with your Fundraise Up account, our support team is here to assist you. The process is simple:
Reach out to our support team and
It can be confusing to see an outdated card listed on an active recurring plan in the Dashboard, especially when you know the supporter has received a reissued card. Here's why this happens.
Reasons for
When adding text to elements like Image Cards, our system automatically applies standard hyphenation rules. These rules are based on the text size and the words used, splitting words across lines using
Questions in Fundraise Up allow you to gather additional information from supporters during the checkout process, providing valuable insights for your organization. While you can create and delete questions
If you want to guide your supporters from the Donation Form Element straight to the checkout payment screen, skipping the suggested amount page, you can do so by configuring your campaign settings in Fundraise
Sometimes, a recurring plan in Fundraise Up may have a "Scheduled" status due to being skipped either by the supporter or through the Dashboard. While there isn't a direct option to unskip a scheduled
Duda is a highly favored CMS renowned for its user-friendly interface. It empowers users to create and publish sleek, professional-grade websites with minimal effort. If you're seeking to integrate the
Fundraise Up offers flexible options to manage email notifications for recurring donation installments. This feature allows organizations to accommodate different supporter preferences at various levels.