Absolutely! For 501(c)(3) organizations, changing your Tax ID is possible too. However, it requires us to update certain information on our end. This includes the Tax ID itself, and we'll need to upload

You might be puzzled when you see an outdated card on an active recurring plan in the Dashboard, despite knowing the donor's card has been reissued. Why doesn't this information update? The card data for

When incorporating text into our Elements, such as an Image Card, we adhere to conventional hyphenation rules. These rules are typically applied based on the size of your text and the specific words used.

The Questions feature is a useful tool for obtaining information from donors during Checkout, Fundraisers, and Virtual Terminal. You can manage and create questions from the Settings section of your Fundraise

Want to guide your donors using Donate Form element straight to the checkout payment screen, skipping the initial ask page? Yes, it's possible with a few tweaks in your campaign settings. To direct donors

Fundraise Up uses cloud-based technologies. This means that the data reside in different places simultaneously. This is the core benefit of cloud computing, as it creates a more elastic, robust, and dependable

If a recurring plan has a "Scheduled" status due to being skipped by the donor or via the Dashboard, there isn't a direct way to unskip it. However, you can use the following workaround to reactivate the

Firstly, it's important to note that Fundraise Up does not process donations directly. We rely on trusted third-party payment processors like Stripe to handle payment transactions for our platform. When

Only supporters with recurring plans using Mastercard-branded payment methods are eligible to receive email notifications reminding them of their upcoming charge, which will be sent seven days in advance.

No, existing recurring donations are not directly linked to your website, ensuring that there will be no issues whatsoever.