Checkout
Can I change colors used in checkout? No. Can I add video to my donation checkout? No.
If you've confirmed that you've set up Apple Pay correctly on your website, but the Apple Pay button isn't appearing during Checkout, don't worry. Below is a handy checklist to help you troubleshoot the
Fundraise Up provides an intuitive fundraising platform for organizations, ensuring a seamless experience for donors. However, specific website configurations, like the reservation of the ?form query parameter,
To minimize the risk of fraudulent activities via our checkout, we suggest establishing a minimum donation amount. Even though we have a dependable and consistent system in place for detecting suspicious
How does Fundraise Up handle anonymous donations? You can allow anonymous donations or not on a per-campaign basis. Donations where the donor chose to be anonymous are clearly marked and that choice is
When editing a Campaign, if you click into the Checkout tab, you'll find Thank You Screen as an option in the left-hand menu. From there, you can edit the Thank You behavior - specifically, whether we
No, it is not possible to change the typeface used for Checkout or Elements. IBM Plex Sans is standardized for Checkout and Elements to enhance the donor experience and ensure an accessible web experience
How can I edit custom Questions asked during Checkout or P2P setup? The questions interface for your campaigns and elements offer options for your questions, but does not offer edit functions for existing
This can be accomplished by using elements and campaign settings, as well as URL API. The elements and campaign method: Make sure your campaign has Recurring giving set to Only one timeCreate a Simple
The blue color of UI elements in Checkout is optimized for accessibility and conversion, and is not editable at this time. Our internal teams have done a substantial amount of research/testing and concluded

Still need help?

Need help with something not covered in Support Center? Connect with a support engineer for more assistance.
Email us