CRM
Please make sure your connected integration user has "Marketing User" rights. If you have connected the Salesforce integration, it's important to ensure that the connected user has Marketing User rights
Blackbaud Raiser’s Edge NXT is a powerful fundraising and donor management software designed to help non-profits reach their goals. However, it has some limitations when it comes to integrating with other
If your organization uses the Nonprofit Success Pack (NPSP) with Salesforce, you may want to map the payment method used to make a donation in Fundraise Up to the Payment method field on the NPSP Payments
Likely, the "Countries matching" rules are not set. Please check that setting in the NXT integration. Raiser's Edge NXT requires Country information to be matched to an exact list, which must first be
Why do I have two records in Raiser's Edge NXT for the first installment of a recurring plan? One record represents the first installment, the other record represents the schedule of payment. Think of
Why I can't find my Raiser's Edge campaign in Special Rules? Please check if your Raiser's Edge campaign is disabled or has an end date prior to the current day. For a Raiser's Edge campaign to be selectable

Still need help?

Need help with something not covered in Support Center? Connect with a support engineer for more assistance.
Email us