The recurring plan in a Failed status cannot be canceled. This is because we aim to maintain accurate and comprehensive statistics about recurring plan statuses. However, a failed plan behaves the same
When editing a Campaign, if you click into the Checkout tab, you'll find Thank You Screen as an option in the left-hand menu. From there, you can edit the Thank You behavior - specifically, whether we
We offer a wide array of payment methods, enabling donors to select their preferred method for making contributions. This provides donors with convenience and enhances organizational flexibility and fundraising
Can I record cash or check donations using Virtual Terminal? No.
To refund a Donation, you need to be on that Donation's page in the Fundraise Up dashboard. There are plenty of ways to get there - the easiest way is to use the global search bar, but you can also find
As a general rule, donations are made with the donor's name and surname. However, sometimes a donor may wish to give anonymously. In the checkout process, an organization can provide the option for donors
You can easily correct supporter’s name in our Dashboard, for example if a donor has accidentally entered the wrong name during Checkout process. To do this, go to the Supporters tab and enter the current
From the Dashboard Similarly, to cancel a Recurring plan, you need to be on its page in the Fundraise Up dashboard. There are plenty of ways to get there - the easiest is the global search bar, but you
We designed our global elements to be easy to use and to maximize donation conversion, so they are enabled by default. However, if you would like them to stop showing on your site, here's how they can
Can I add an end date to a recurring plan? Yes, you can. You can add any (or any combination) of the following limits: Maximum plan amount Maximum plan installments Plan end date Read more about recurring

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