Can I record cash or check donations using Virtual Terminal? No.

The questions interface for your campaigns and elements offer options for your questions, but does not offer edit functions for existing questions. If you don't see what you need, there is more functionality

When you go to Settings and notice that you have less items on your left navigation menu, this most likely means your user account has less privileges than others. If you believe you should have a higher

Can I issue a partial refund via Fundraise Up? You are not able to issue a partial refund from the Fundraise Up dashboard. You may issue a partial refund from Stripe with some limitations. Partial refunds

If you have an integration set up with Raiser's Edge NXT, you may be wondering if you can sync donations in bulk to your CRM. While Fundraise Up can automatically sync donations to Raiser's Edge NXT, donations

Designations are a valuable tool for categorizing donations and providing greater clarity to donors about how their contributions will be used. They are not enabled by default in Checkout, but you can

If your SFTP server is behind a firewall, then please check if you need to create/update a pre-approval list for the following IP addresses as your SFTP may be blocking our IP address. Our SFTP export

Donors may prefer not to receive emails for every recurring donation installment. Our platform allows customization of email notification settings to accommodate different donor preferences at various

To view your test donations and recurring plans in Fundraise Up, please set your account to view test data so you may find and cancel recurring plans. Any transactions created in test mode are only visible

If you're trying to create a new P2P (peer-to-peer) fundraiser in our platform's dashboard, it's important to select the campaign that the fundraiser will be associated with. If you're unable to find the