Fundraise Up offers flexible options to manage email notifications for recurring donation installments. This feature allows organizations to accommodate different supporter preferences at various levels.

The Recurring tab will show recurring plans as a whole. The Donations tab, if filtered to recurring, will show every donation installment processed for all plans within a time frame. As a result, you should

To update your organization's legal information, including your registered address, navigate to the Account settings page under your general settings. Scroll to the Legal section of the page and here

Fundraise Up allows you to assign unique identifiers, called account codes, to each of your accounts. Account codes can be useful for organizing and tracking your accounts, especially when you have multiple

No, refunded donations do not appear on any display elements and are not included in any sums or totals on elements.

If you want to make a one-time donation on a future date, you can do so using the Virtual Terminal in our Dashboard. Donors cannot make such donations during our regular checkout process. To use the Virtual

To view your test donations and recurring plans in Fundraise Up, please set your account to view test data so you may find and cancel recurring plans. Any transactions created in test mode are only visible

Test transactions are still transactions that involve creating test records within a payment processor, and as such cannot be deleted from the Dashboard. Although we do offer the ability to make test donations

If you are unable to see the Payment options or Receipts sections under your Fundraise Up account settings, there could be a few reasons behind this issue. User Role Permissions One of the main reasons

When you go to Settings and notice that you have less items on your left navigation menu, this most likely means your user account has less privileges than others. If you believe you should have a higher