Dashboard
Fundraise Up supports animated GIFs for your campaign emails. Add some extra emotion-triggering graphics to your emails and get more clicks through. Or, just add a nice touch.
On Fundraise Up, animated
An organization user can cancel a recurring donation plan via the Fundraise Up dashboard. Alternatively, the supporter can also do so through the Donor Portal.
Canceling a Recurring Plan from the Fundraise
Sometimes, supporters may miss recurring plan installments due to various reasons. If a supporter wants to compensate for a missed donation, here's what you can do.
Limitations on Charging Missed Installments
The receipt PDF can be customized from Dashboard > Settings > Receipt in your Fundraise Up account. Explore the receipting docs to learn about the available customizations.
If your SFTP server is behind a firewall, then please check if you need to create/update a pre-approval list for the following IP addresses as your SFTP may be blocking our IP address.
Our SFTP export