We offer a wide array of payment methods, enabling donors to select their preferred method for making contributions. This provides donors with convenience and enhances organizational flexibility and fundraising

If you're trying to process a donation via the Virtual Terminal and can't see Bacs Direct Debit as an option, even though it's enabled for your account, follow these troubleshooting steps: Confirm direct

If a recurring plan has a "Scheduled" status due to being skipped by the donor or via the Dashboard, there isn't a direct way to unskip it. However, you can use the following workaround to reactivate the

Donors may prefer not to receive emails for every recurring donation installment. Our platform allows customization of email notification settings to accommodate different donor preferences at various

Donations can be in the Early Fraud Warning status when a cardholder lodges a claim of fraud with their issuing bank and occurs before an official chargeback. Stripe provides this warning when they detect

The questions interface for your campaigns and elements offer options for your questions, but does not offer edit functions for existing questions. If you don't see what you need, there is more functionality

The Recurring tab will show recurring plans as a whole. The Donations tab, if filtered to recurring, will show every donation installment processed for all plans within a time frame. As a result, you should

To update your organization's legal information, including your registered address, navigate to the Account settings page under your general settings. Scroll to the Legal section of the page and here