Dashboard
Fundraise Up's global Elements, such as Social Proof and Reminder popups, are designed to maximize donation conversion and are enabled by default. However, if you prefer to stop these popups from appearing
In the Donor Portal, donors can edit payment details for their recurring donation, including the amount, frequency, and payment method. If the recurring plan has limits, such as a maximum donation amount
If a recurring donation plan has been canceled, it is still possible to restart it. This article will guide you through the process of renewing a canceled recurring plan using either the Fundraise Up Dashboard
If you have ever tried to edit a recurring plan or activate a previously canceled recurring plan, you may have noticed a checkbox labeled Process a payment now. This checkbox can be a bit confusing, so
As an Organization Administrator in Fundraise Up, you should have the highest level of permissions to perform various actions within your account. However, if you encounter an error message indicating
If you've noticed that a transaction in Stripe contains Fundraise Up metadata, but you can't find it in your Fundraise Up dashboard, it may be because the transaction was a failed donation attempt via
Fundraise Up automatically sends various emails to supporters to confirm their donations, provide receipts, and keep them informed about important information related to their contributions. As an organization,
If you've noticed that the converted amounts between PayPal and Fundraise Up don't match up, the reason for the discrepancy lies in the currency exchange rates used by the two platforms. Fundraise Up and
You can easily correct supporter’s name in our Dashboard, for example if a donor has accidentally entered the wrong name during Checkout process. To do this, go to the Supporters tab and enter the current
Designations in Fundraise Up allow you to categorize donations and provide clarity to supporters about how their contributions will be used. While you can create, search, and delete designations from your

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