Donors can access the Donor Portal by entering their email on the Donor Portal page or clicking the button in Fundraise Up's emails. To find your Donor Portal URL, log into your Fundraise Up dashboard

Supporters can update their payment methods, as well as other details of their recurring plan in the Donor Portal. If an installment ever fails, they can also be automatically sent the Installment failed

Switching your donor portal to a custom domain will not break any existing links, regardless of whether they are on a website, in an email, or anywhere else. When you make the transition, your original

When you update a donor's email address in your Organization's dashboard, it automatically updates in the Donor Portal too. The donor retains access to their Donor Portal using the new email address, and

In the Donor Portal, donors can edit payment details for their recurring donation, including the amount, frequency, and payment method. If the recurring plan has limits, such as a maximum donation amount

Fundraise Up account default option uses machine learning to determine when to set a recurring plan's status to Failed after charge attempts have been made, helping organizations to avoid unnecessary charges

Can I add an end date to a recurring plan? The answer depends on your role in the fundraising process – whether you are an admin of a non-profit organization or a donor. Admin users can add an end date

If a recurring donation plan has been canceled, it is still possible to restart it. This article will guide you through the process of renewing a canceled recurring plan using either the Fundraise Up Dashboard

Unfortunately, there is no option for donors to change their email address themselves in such cases. However, organizations can edit a donor's email address from the Dashboard. To update the donor's email

An organization user can cancel a recurring donation plan via the Fundraise Up dashboard. Alternatively, the supporter can also do so through the Donor Portal. Canceling a Recurring Plan from the Fundraise