Please review Double the Donations documentation on how to upload historical donations. If you enabled Double the Donation integration at a later time and would like to upload past Fundraise Up donations

Likely, the "Countries matching" rules are not set. Please check that setting in the NXT integration. Raiser's Edge NXT requires Country information to be matched to an exact list, which must first be

Why do I have two records in Bloomerang for the first installment of a recurring plan? One record represents the first installment, the other record represents the schedule of payment. Think of the "Recurring

We cannot sync donations to Neon CRM unless the tender type the donation should be made with is "On" in Neon CRM. If you are receiving this error when trying to sync a Fundraise Up record over to Neon

If you integrate Double the Donation with Fundraise Up and with your CRM, please review the Double the Donation support article to prevent duplicate donations. To prevent your donors from receiving multiple