There are hundreds of reasons why a donors credit card may be blocked or a donation fail. While we don't know the exact reason, we typically will be able to communicate a reason to the donor. We are only
For most payment methods: Your donors can donate in 135+ currencies. What is available to your donors is based on the currencies that are supported for the territory that your nonprofit is registered in.
Special process Crypto giving is enabled by request. To request that crypto giving be enabled for your organization, visit the Gemini payment options page in your Fundraise Up dashboard. Create an API
Do I need to create a Plaid account before enabling Plaid in Fundraise Up? You do not need to sign up for a new Plaid account prior to enabling Plaid in Fundraise Up, but you do need to authorize Stripe
How long will it take for funds to clear for donations made via Bank Transfers? Read below to get a better idea of when you can expect the funds from donations made via Bank Transfers to be deposited into
Can donors make recurring donations via Venmo? At this time, we do not allow the creation of recurring plans via Venmo. This is largely infrastructural, so if there's any way for us to support that in
Does PayPal offer nonprofit rates or fee discounts? Yes, please check out https://www.paypal.com/charities for more information. By simply confirming that your PayPal account belongs to a 501c3 (if based
Does Fundraise Up support cryptocurrency donations? Yes. Can I use another payment processor besides Stripe and PayPal? Fundraise Up doesn’t support any other payment processors at this time besides Stripe