Payment methods
We partner with Stripe to give your organization to accept as many common methods of donation as possible. As such, Stripe is required as your baseline payment processor, and PayPal can be added to maximize
You can adjust this in your Stripe account's payout settings. For more information on this setting, please refer to this helpful article in Stripe Help Center.
There are hundreds of reasons why a donors credit card may be blocked or a donation fail. While we don't know the exact reason, we typically will be able to communicate a reason to the donor. We are only
Do I need to create a Plaid account before enabling Plaid in Fundraise Up? You do not need to sign up for a new Plaid account prior to enabling Plaid in Fundraise Up, but you do need to authorize Stripe
How are Stripe Customers used? Fundraise Up creates Customers in your Stripe account when processing all one-time Donations and the first Donation installments of Recurring Plans. As your Fundraise Up
Can I make daily recurring plans with Fundraise Up? While public donation checkout only supports one-time and monthly frequencies, you can make recurring plans with a range of frequencies using Virtual
Can we only use PayPal as a payment processor? We partner with Stripe to give your organization to accept as many common methods of donation as possible. As such, Stripe is required as your baseline payment

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