If you're looking to change the payout date in Stripe, you can adjust this in your Stripe account's payout settings. Stripe allows you to adjust your payout schedule based on your needs, giving you the

If you've noticed that a transaction in Stripe contains Fundraise Up metadata, but you can't find it in your Fundraise Up dashboard, it may be because the transaction was a failed donation attempt via

At Fundraise Up, the Card Account Updater feature from Stripe plays a crucial role in maintaining uninterrupted donor engagement. This feature automatically updates saved payment methods when the issuing

If a recurring plan has a "Scheduled" status due to being skipped by the donor or via the Dashboard, there isn't a direct way to unskip it. However, you can use the following workaround to reactivate the

If a recurring plan is in a Failed status, it cannot be canceled in our system. This protocol helps maintain accurate and comprehensive statistics about the lifecycle and statuses of recurring plans. That

Firstly, it's important to note that Fundraise Up does not process donations directly. We rely on trusted third-party payment processors like Stripe to handle payment transactions for our platform. When

Some methods of bank transfer donations cannot or are not authenticated by login, but still require authentication. In these cases, micro-deposits are made into the donor's bank account, and they confirm

If you need to change the bank account where your Stripe payouts are deposited, you can easily update this information directly from your Stripe Dashboard. Steps to Update Bank Account To change the bank

If you need to create a report that has PayPal payout information alongside Fundraise Up information, you will need to merge two exports, either joining PayPal and Fundraise Up exports, or PayPal and your

While the button in checkout does say Credit card in most regions, it always takes debit cards as well through the same fields. Through thousands of transaction records, we have found that labeling our