If you have ever tried to edit a recurring plan or activate a previously canceled recurring plan, you may have noticed a checkbox labeled Process a payment now. This checkbox can be a bit confusing, so

If an installment from a recurring plan is disputed in favor of the donor and the amount of the installment is returned to them, the entire recurring plan is canceled. It's important to note that dispute

Migrated recurring donations from another platform to Fundraise Up will have the same characteristics as those created directly through our system checkout. Organizations will have the same options to

If you're looking to disable a campaign and wondering what will happen with your recurring donations, we've got you covered. Removing the link, disabling, or archiving the campaign will not affect your

If you're looking to change the payout date in Stripe, you can adjust this in your Stripe account's payout settings. Stripe allows you to adjust your payout schedule based on your needs, giving you the

If you've noticed that the payout amount for a donation is sometimes larger than the difference between the donation amount and covered fees, you may be wondering why this is happening. It's important

End-of-year giving summaries are intended to be a global reflection of an individual's total giving, not just Fundraise Up online donations. In Donor Portal, each donor can download individual PDF receipts

If you've noticed that a transaction in Stripe contains Fundraise Up metadata, but you can't find it in your Fundraise Up dashboard, it may be because the transaction was a failed donation attempt via

If you've noticed that some of your one-time donations are being treated as repeat subscriptions in PayPal, you may be wondering why this is happening. In some cases, this occurs when the donations were

Fundraise Up's platform supports cryptocurrency and stock donations, allowing donors to give in a way that's convenient and secure. Fundraise Up charges a 5% fee for processing crypto and stock donations.