PayPal
As an organization managing donations through Fundraise Up, it's crucial to maintain accurate and up-to-date financial records. One key aspect of this process is reconciling transactions within payment
Fundraise Up is designed to handle almost unlimited load. This article details the numbers you can expect, how we achieve this, and how we regularly test the platform. Key figures The platform is capable
To use Venmo as a payment method, donors using mobile devices are required to access it through Safari on iOS or Chrome on Android. This limitation comes from PayPal.
If the PayPal option isn't available in your checkout for recurring donations, there's a simple explanation: PayPal doesn't allow subscription payments by default. PayPal cannot be used for recurring giving
By default, PayPal will create separate balances for donations received in currencies other than your account’s default currency. If you often receive donations in other currencies, we recommend configuring
If you need to create a report that has PayPal payout information alongside Fundraise Up information, you will need to merge two exports, either joining PayPal and Fundraise Up exports, or PayPal and your
If you're trying to connect your PayPal account to Fundraise Up and you receive confirmation from PayPal's side, but the connection doesn't appear in Fundraise Up, here's a quick troubleshooting guide
If you've noticed that some of your one-time donations are being treated as repeat subscriptions in PayPal, you may be wondering why this is happening. In some cases, this occurs when the donations were
If you've noticed that the converted amounts between PayPal and Fundraise Up don't match up, the reason for the discrepancy lies in the currency exchange rates used by the two platforms. Fundraise Up and

Still need help?

Need help with something not covered in Support Center? Connect with a support engineer for more assistance.
Email us