Stripe dispute, also known as a chargeback, inquiry, or retrieval, happens when a cardholder questions a payment through their card issuer. An inquiry or retrieval may simply request more information about
Bank account details can be updated directly from the Stripe Dashboard: From the Stripe dashboard menu, click on the Settings icon and then under your Business settings, click on External Payout Accounts
At this time, it is not possible to directly link two Stripe accounts to your Fundraise Up account. However, many organizations that collect international donations, especially those with multiple national
At Fundraise Up, the Card Account Updater feature from Stripe plays a crucial role in maintaining uninterrupted donor engagement. This feature automatically updates saved payment methods when the issuing
If you disable a payment method in your account settings, active recurring donation plans will still be charged as per the payment schedule — there's no need to worry. The situation is almost the same
If you're looking to change the payout date in Stripe, you can adjust this in your Stripe account's payout settings. Stripe allows you to adjust your payout schedule based on your needs, giving you the
If you've noticed that a transaction in Stripe contains Fundraise Up metadata, but you can't find it in your Fundraise Up dashboard, it may be because the transaction was a failed donation attempt via
When a donor gives using ACH US Direct Debit through manual verification, they input the account and routing numbers of the bank account they want to donate from. To confirm that these details are correct,
Log in to your Stripe account to see if account information is required to complete the account review process.

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