Checkout
If the Apple Pay button doesn't appear on your website, there are several common issues that you should check. The troubleshooting steps vary depending on whether you're using Campaign Pages or the Checkout
How does Fundraise Up handle anonymous donations? You can allow anonymous donations or not on a per-campaign basis. Donations where the donor chose to be anonymous are clearly marked and that choice is
To minimize the risk of fraudulent activities via our checkout, we suggest establishing a minimum donation amount. Even though we have a dependable and consistent system in place for detecting suspicious
There are two ways to display a single donation amount: through URL API parameters or by modifying element settings. Disabling suggested amounts is not possible with campaign-level settings. Method 1:
As much as we love creativity and customization, the blue color used for the UI elements in Checkout has been optimized for accessibility and conversion and cannot be modified. Our team has conducted
Designations in Fundraise Up allow you to categorize donations and provide clarity to supporters about how their contributions will be used. While you can create, search, and delete designations from your
Fundraise Up provides an intuitive fundraising platform for organizations, ensuring a seamless experience for donors. However, specific website configurations, like the reservation of the form query parameter,
Questions in Fundraise Up allow you to gather additional information from supporters during the checkout process, providing valuable insights for your organization. While you can create and delete questions
Fundraise Up has not been designed to work with Google Translate. Using Google Translate will have unexpected results, and should be unnecessary thanks to our built-in localization tools, which cover more
Fundraise Up's Questions checkout feature is designed to help charities collect important information from donors during the checkout process. However, some donors may be able to avoid answering these

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