Elements
Fundraise Up offers various elements that can be embedded on your website to enhance the donor experience and streamline the donation process. However, when it comes to using these elements in emails,
Switching your donor portal to a custom domain will not break any existing links, regardless of whether they are on a website, in an email, or anywhere else. When you make the transition, your original
The Social Proof element showcases recent donations to your campaign, encouraging other visitors to donate. You can select how much donor information is displayed (first name, last name, initials, etc.).
If you've been testing a donation form and are seeing a reminder that keeps popping up, deleting the website's cookies will remove the reminder. Here's how to do it in different browsers: Google Chrome:
When working with Fundraise Up, you may have noticed that the typical Element code includes HTML links with the display: none parameter. The Purpose of "display: none" Fundraise Up Elements are often present
Label fields for elements (meaning, any field which fills in text to be shown on the element to a visitor) cannot be left blank or empty. The default field value will be applied if there is nothing in
Social Proof is a powerful Element in Fundraise Up that displays pop-up alerts to visitors, showcasing recent donations made by others. These alerts not only provide social validation but also allow visitors
Are the Donor Map markers exact? Donor Map markers are local to the municipality where the donor gave, and are not ever exact to provided addresses. Given the fact that Donor Map elements have the ability
No, refunded donations do not appear on any display elements and are not included in any sums or totals on elements.
No, it is not possible to change the typeface used for Checkout or Elements. IBM Plex Sans is standardized for Checkout and Elements to enhance the donor experience and ensure an accessible web experience

Still need help?

Need help with something not covered in Support Center? Connect with a support engineer for more assistance.
Email us