Collect marketing consent in checkout for UK and France supporters

You can now collect marketing consent from supporters in the UK and France inside checkout, on the step where they enter their contact details, instead of on a separate screen after the donation.

This supports soft opt-in, the consent approach used for charity marketing in the UK and France: supporters stay subscribed to the channels you enabled and can opt out where they give their details, rather than through a separate opt-in after the donation.

Under Customized consent, a new Collection method setting offers three options:

  • Explicit opt-in (the default) — Supporters choose channels after the donation.
  • Pre-checked opt-in — Supporters see channels preselected after the donation and clear any they decline.
  • Auto opt-in — Supporters in the UK and France give consent inside checkout.

With Auto opt-in, Fundraise Up detects a supporter's location automatically. Supporters in the UK and France see a single checkbox, “I don't want to receive any marketing updates,” and a Manage channels link to opt out of individual channels. Supporters in other regions keep the after-donation flow.

Auto opt-in works in Checkout Modal, on Campaign Pages, and in Gift Cart. Existing campaigns are unchanged until you select it.

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