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This article explains how External Donations work in the Donor Portal when you import donation data from a supported CRM. It is designed to help you understand what the sync does, what it does not do,

If you use CookieYes with Fundraise Up's Checkout Modal, configure it carefully. In some CookieYes setups, non-necessary cookie categories are controlled through script URL pattern rules. That approach

In most regions, Fundraise Up fees are deducted automatically when a donation is processed. In certain countries, including Malaysia, Mexico, Brazil, and India, local regulations and Stripe regional infrastructure

Fundraise Up can be added to Framer using Framer custom code and Embed components. Add the Fundraise Up installation code to your Framer site settings so it runs across your site. Then add Element HTML

If your organization uses Data Privacy & Consent in Neon CRM, Fundraise Up automatically syncs the supporter’s email consent status. The integration does not sync other consent preferences, such as Short

The GET /v1/events response for transaction_attempt.* events now includes a payments array. The top-level donation and recurring_plan fields have been deprecated and were removed on May 1, 2026. What changed

When you process an ACH donation or recurring plan in Virtual Terminal, you may occasionally see an error saying that the bank account failed verification or cannot be used. Common messages include: This