Changelog
Better timeout error in Virtual Terminal
Virtual Terminal now has a timeout error, so that if an attempt to enter a donation doesn't actually reach our servers and start a donation, it'll show an error instructing the user to refresh the page and try again.
Map datapoints to Bloomerang custom fields
The upgraded Bloomerang Integration just got another new feature! You're now able to map Donation, Checkout Question, and Custom Field info from Fundraise Up into any Bloomerang Custom Fields in categories associated with Transactions or Constituents.
Virtual Terminal Specialist user role
We've added a Role for users called Virtual Terminal Specialist for those users that should only be allowed to process new donations on donors' behalf, but should not be able to view existing donations. This should help empower call center staff and volunteers who process gifts.
Improved data handling in RE: NXT integration
Our RE: NXT Integration now more accurately sends information received from donations made as anonymous gifts and donors who did or did not provide a mailing list response.
Per-minute refresh for display elements
Any Elements that show progress (goal meter, stat counter, top fundraisers/supporters) now refresh within your webpages once a minute and when the visitor makes a donation. We were inspired by the layouts you'd put together for live and pre-recorded events using Elements, and wanted to make those even more dynamic to encourage event visitors to keep giving!
Settings for recurring plan fail behavior
As part of our rollout of more intelligent payment retry behavior, we've added a Recurring Plans section to the Settings menu, which will allow you to pre-select your behavior for its debut in January 2021 + subsequently change it as needed!
Speedier Insights tab
Charts on the Insights page now render 10x faster!
Clickable rows in Top Fundraisers elements
The Top Fundraisers Element is now clickable, allowing your site visitors to click in the row for each person to give to their Fundraiser directly!
Major email improvements
Emails have received a substantial overhaul. We now offer controls to set account-wide defaults for your settings for supporter emails, and have adapted each Campaign's Emails tab to allow customizing them on a Campaign-by-Campaign basis.
Anonymity in Top Supporters elements
The Top Supporters Element now intelligently only counts non-anonymous donations, so that your donors' choices during checkout are better respected.
Improved Settings menu
The Settings menu (available by clicking your Account name in the top right and choosing Settings from the dropdown) has been reordered + regrouped for easier navigation.
Source filter for recurring migration donations
Recurring Migration is now a visible Source for Donations + Recurring Plans, so you can now filter those tabs to see which gifts came in from Recurring Plans from your prior systems.
Top Supporters element for peer-driven donations
Top Supporters is now live! You can use this Element to show a dynamic acknowledgement board for one Campaign or across several Campaigns.
P2P setup option for Thank You Screen
P2P just got a boost - while thanking your donors, encourage them to start a fundraiser right from checkout! Simply set the Thank You Screen to "Suggest to create P2P Fundraiser" and you're off to the races.
UTM and parameter support for Link elements
Link Elements now carry parameters in through their redirect. If you send someone an email with a link that comes from one of our Donate Links, and append a UTM source to the end of the URL, that UTM tag will follow the donor all the way through their browsing session to help you attribute the traffic + donations to the right source.
Locked designations for elements
When you select which Designation an Element should pre-fill, you can also now specify whether the donor should be allowed to change it during checkout. Great for creating menus of image cards, buttons, and more!
Keyboard accessibility for P2P setup
The popup to start a fundraiser and the tools to manage it from Donor Portal are now substantially more navigable for keyboard-only visitors.
Default goal date and message for P2P fundraisers
From each Campaign's P2P settings tab, you can now control the default end date (with 2 weeks out, 1 month out, and 3 months out as options) and the default personal message suggested for P2P Fundraisers aimed at that Campaign.
Offline fields for P2P
You can now fill in Offline amount + number of gifts for each P2P Fundraiser from the dashboard. This should help your org accurately credit fundraisers for any external progress (historical or via cash/check), while keeping control in your admins' hands.
CVC and ACH controls for Virtual Terminal
Virtual Terminal now offers 2 new controls: one, checked by default, to allow donations to be paid for via ACH, and one, unchecked by default, to make CVC optional.