Organizations can now generate annual summary receipts that cover all donations made as part of a recurring donation plan in the course of the tax year. These consolidated receipts make it easier for your donors to claim tax relief on their donations at the end of the year. Head to the “Receipts” section of your Dashboard settings to start generating annual summary receipts. Learn more →
To make our Campaign Pages more compliant with European and UK laws related to the processing of personal data, we’ve added a cookie banner all Campaign Pages. It will appear on Pages for all organizations and visitors based in the EU, EEA, UK or Switzerland. The cookie banner lets visitors configure their cookie preferences, in line with GDPR regulations. The cookie banner is automatically shown wherever it’s needed, so there’s nothing you or your organization needs to do to enable it. Learn more →
You can now choose which Opportunity Stage any donations marked as “Disputed” should take on when they appear in your integrated Salesforce or NPSP account. Head to your integration settings in the Fundraise Up Dashboard and scroll down to “Opportunity stages” to choose a stage.
We’ve made some small design changes to Fundraise Up’s Checkout form to optimize it even further. The donation forms in the Checkout modal and the Campaign Page are now much more similar, making for a unified and seamless experience for donors across your campaign.
Our integration with Bloomerang now syncs stock donations, too! We’ve added some new values for the “Default comment” that relate to stock donations.
You can now give donors the option to update their mailing address and/or phone number in the Donor Portal, and the data will update instantly in your integrated CRM systems. This means more up-to-date donor contact details and increased GDPR compliance for your organization. Find this option in the “Donor Portal” section of your account settings.
We’ve streamlined our payment methods by combining Instant Direct Debit and ACH Direct Debit together into one new, improved ACH US Direct Debit. These changes will make ACH payments more convenient and reliable, and also allow for more options for account verification methods for your donors. The transition took place automatically and won’t be noticeable to donors so there’s no direct action you or your organization need to take. Learn more →
If your organization uses our integration with Virtuous, you can choose which donation amounts to send over to recurring gift objects in Virtuous, and which currency to send them in. Configure these options in the “Mapping rules” tab for your integration — you’ll see them when you choose “Donation” as your object.
We’ve updated our integration with PayPal, and the donation ID is now automatically sent from Fundraise Up after each donation made through PayPal. It will appear in the invoice_id field in PayPal.
We take compliance seriously, and we've re-organized our cookies to make it even easier for your organization to comply fully with GDPR regulations with your site’s cookie banner. Learn more →
Altering which Campaign and/or Designation a recurring plan is attached to helps you seamlessly migrate plans over from the Campaigns or Designations you want to disable, right from the Dashboard. And, from now on, you also have the choice whether to apply these changes only to future installments, or to all past and future installments. You’ll see this option when you next go to edit a recurring plan from the Dashboard.
We’ve released a new integration with Virtuous that sends data via the platform’s Import Tool. This new integration supports “Track payments” in Virtuous to show a schedule of expected future donations, reduces data duplication and eliminates systematic errors in matching. To enable this integration, head to the Integrations section of your Dashboard settings. Learn more →
We’ve made an improvement to our integration with Salesforce’s Nonprofit Success Pack (NPSP). Previously, there had to a matching value in in a field in order for a value to be sent to Salesforce NPSP correctly. Now, if a matching value can’t be found, a new value will be created. This will make for much a smoother process of data transfer to your Salesforce instance.
When you use the “Shared Tributes” export type to extract information about donors who made a dedicated donation, the data will now also include any questions the donor was asked in the Checkout form by default .
You can now log in to your Fundraise Up account with two-factor authentication using authenticator apps, as well as with SMS codes. Authenticator apps let you access your account securely, regardless of phone signal or SIM card. Go to the Profile section of your Dashboard settings to configure 2FA through your app of choice. Learn more →
From now on, if your organization’s parent account successfully verifies an email domain for sending emails to donors, that domain will then be automatically verified for all your organization’s subaccounts, too.
We’re adding something small to our Popup element to boost conversion potential: a line of text telling potential donors how many others have already contributed to this cause recently. This will be enabled for all Popups automatically — there’s nothing you or your organization needs to do.
We’ve officially launched Upsell Links — another key feature for your organization’s fundraising toolbox. Create and distribute individual links to your recurring donors that allow them to start covering fees or to increase their base donation amount, with a streamlined and AI-optimized process that takes place in just a few clicks in our Donor Portal. Head to “Recurring plans” in your Dashboard settings to get started. Learn more →
A useful update within our system — if a donor has several active recurring plans paid for with the same card, and they update their card details for one plan, these changes will now be automatically applied to their other recurring plans too.
A helpful addition for Australian organizations and donors: “Is this donation tax-deductible” will now appear by default as one of the clickable FAQs below the donor Checkout form if you marked your organization as tax-exempt in your Account settings.
We’ve added a new setting for the Donor Portal — you can now decide whether or not to allow donors to edit their name and email address independently. Find this option in the Donor Portal tab of your Dashboard settings.
Campaign Pages are here! Craft fully-hosted landing pages with an embedded Checkout form in minutes — a hassle-free no-code solution to boost your Campaigns and your supporters’ P2P fundraisers. To enable Campaign Pages for your campaigns, go to Settings → General within a Campaign, and enable Campaign Pages under “Campaign Formats”. Learn more →
We’ve updated the entire Campaign section of the Dashboard to make creating and configuring Campaigns more intuitive. Campaign-wide General settings, Checkout modal settings and Campaign Page settings are now split into separate tabs, and the Overview tab now has additional data relating to the performance of your Campaign Pages.
Our new Campaign Preview makes it easier to get a preliminary view of your Campaigns from the Dashboard. From any section of the Campaign editor, click Preview to see the Campaign you’re currently configuring as future donors will see it. You can easily switch between the Checkout modal and the Campaign Page formats, between different languages and locales, and between the different screens in your donation flow.
If you’re enabling our brand-new Campaign Pages and want to track how your donors are interacting with those Pages in Google Analytics or Meta Pixel, we’ve created an automatic integration with both analytics services for this exact purpose. This doesn’t require any configuration: just enter your Google Measurement ID or your Meta Pixel ID under Campaign Pages in your Marketing Pixels settings and events will start sending automatically.
A handy update to our integration with Virtuous: you can now choose whether or not to mark gifts as tax-deductible. You’ll find this option in the “General settings” tab on your Virtuous integration page.
We’ve made a small change to improve overall security — if a donor or dashboard user’s email is changed, that donor or dashboard user will now be automatically logged out of all active sessions.
Organizations that use our integration with Virtuous can now also map their donor’s phone type: “home”, “work”, “mobile” or “other”. You’ll find this option in the General Settings tab on your Virtuous integration page.
Donors can now see their donation’s designation from the Donor Portal, alongside other information about their donation.
From now on, organizations that use our integration with EveryAction are able to also send information about the donor’s given phone type: “home”, “work”, etc. Find this option under “General Settings’ by going to your EveryAction integration page in your Dashboard settings.
We’ve improved the behavior of our Annual Tribute Upsell feature: from now on, this upsell won’t be offered to donors in Campaigns where only one-time donations are enabled.
We’ve improved the way notifications will work for account users. Now, if a user turns on notifications about recurring plans, they’ll be notified about ALL changes made to recurring plans, including changes which were made from the Fundraise Up Dashboard.
Our integrations with Salesforce and Salesforce NPSP now give you the option to create an organizational account in Salesforce if a donation is made on behalf of an organization. You can enable this option in the “General Settings” tab on your integration page.
If your nonprofit uses Salesforce or Salesforce NPSP, you can now create organization-type accounts if a donation was made on behalf of an organization. To enable this option, go to your Salesforce or Salesforce NPSP integration in your Dashboard settings and check the ‘Create an account if a donation is made on behalf of an organization’ box.
Good news! We’re now able to migrate recurring donation plans that come in a ‘pledge’ format over to Fundraise Up — in other words, recurring plans that come with a set cut-off date, cut-off amount or a set number of installments.
Introducing a new donation frequency option: "Every 4 weeks". This option allows organizations to receive 13 installments from recurring donors per year, instead of the standard 12.
All recipients of a tribute e-card will now be able to reply to the e-card, straight to the original donor — in other words, the reply-to address will be the email address given by the donor. This makes for faster and easier communication between tribute recipients and donors.
If you need to export data that’s specifically related to your campaigns, you can now select our new ‘Campaigns’ export type when creating a template.
You can now choose each Campaign’s individual default end date for all the P2P fundraisers linked to that Campaign. This is particularly useful for Campaigns that are tailored to a specific event or holiday. You’ll find this option in the P2P settings for each Campaign.
Canadian organizations are now also able to receive stock donations through Fundraise Up!
Campaign Overview is here! Get an at-a-glance insight into how your Campaign is doing, and see what’s working and what isn’t. Campaign Overview also gives you a rundown of the settings you have configured, and includes suggestions to optimize these settings to boost revenue. Campaign Overview opens automatically as the first tab whenever you go into one of your Campaigns from the Dashboard. Learn more →
We’ve added two handy extra statistics at the bottom of the table in the Donations tab: the all-time total donated and the number of individual donations. We’ve also greatly improved the speed of this table, letting you load and filter millions of donations even faster than before.
You can now view the questions asked to any P2P fundraiser’s members, as well as the responses given. To do this, open the relevant P2P fundraiser from the Dashboard and scroll down to Members.
iDEAL is now available as a payment method for donors in Germany, Belgium and Luxembourg.
We’re always updating and improving our payment methods, and we’ve found a better and simpler way to process stock donations. Our latest update makes it easier both for your organization to connect a brokerage account, and for donors to make their donations.
We’ve expanded several of our payment methods (namely PAD, iDEAL and SEPA) to other countries, so that more of our organizations can use them.
Recurring donors can now choose to opt out of their installment receipt emails. They can click the ‘opt-out’ link in their installment emails, or you can opt them in or out manually from the Dashboard.
You can now choose to hide donor’s donation history from them in the Donor Portal. This prevents confusion for donors who’ve also made donations through non-Fundraise Up channels. Find this feature in the Donor Portal section of your main Dashboard settings.
You can now choose to make donors’ email addresses compulsory when they make a donation through the Virtual Terminal, which helps avoid gaps in data further down the line. You can find this setting in the Virtual Terminal section of your main Dashboard settings.
Our new mailing address format settings let US-based organizations choose the case format of the addresses they collect from donors. This eliminates the need to manually correct new mailing addresses that come in all caps! Find this feature in the Campaigns section of the main Dashboard settings.
You can now set your organization’s sender email domain instantly in the Dashboard without going through our Support team. Setting up a verified sender email domain means better brand consistency and improved email deliverability. Just go to Settings → Emails → Customization, enter the address you want to send from in the Sender email field, and follow the instructions.
You can now process unlimited donations through the VT and create unlimited users in your Fundraise Up account without any need to whitelist an IP address. This is especially useful for telethons, or other high-volume fundraising events, where lots of donations are processed through one IP address.
We’re now letting you choose which donation receipts we should generate for your organization. By going to the Receipt section of your parent account settings, you can customize receipt generation to suit your organization’s needs and to fit in with your existing systems.
From now on, Fundraise Up will automatically suggest to certain donors that they convert their one-time donation into an annual recurring plan, instead of suggesting a monthly donation. This applies to donors who are making a one-time donation that’s dedicated to something or someone. Make sure you have Annual enabled as a frequency to use this feature.
Meet our newly-simplified campaign cloning button: you can now create copies of your existing campaigns and all their settings by selecting ‘Clone an existing campaign’ when you’re creating your next campaign in Fundraise Up.
Donors who are making a donation via the Virtual Terminal are now able to choose the exact day they would like their donation to go through, thanks to our new option for ‘Scheduled one-time donations’.
It’s now even easier and simpler to start mapping data from Fundraise Up over to your integrated platforms. We’ve added a set of key default mapping rules for every integration, which will give you a head start when setting up your organization’s mapping rules.
We’ve added alternative donation frequencies for recurring donation plans. This means that you no longer have to choose from standard donation frequencies, such as monthly or weekly — you can configure your own options. This gives organizations the flexibility to choose their preferred donation frequencies for each campaign they create.
Introducing Top Locations: a new interactive UI element you can use to showcase donor support for your cause across different locations. There are 3 ranking options you can choose from: Top Countries, Top Cities or Top Regions (available for the USA, Canada and Australia).
A new integration with Salesforce’s Nonprofit Success Pack (NPSP) has now been released. Salesforce is a popular customer relationship management (CRM) tool, and their NPSP add-on is designed specifically for non-profits. Our specialized integration with Salesforce’s NPSP can help your organization streamline operations and improve fundraising efficiency. Learn more →
Fundraise Up now supports Arabic and has full right-to-left localization for this locale, so you can engage more donors at home and abroad. Fun fact: Arabic is the 22nd language to launch since we rolled out localization last year! Learn more →
Connect a stock or cryptocurrency payment processor without review and approval from Fundraise Up. Now, when you connect a processor, a new terms and conditions window will appear that includes everything you need to know about the processing and billing specifications for these payment methods. Just add a billing email address and accept the terms and conditions, and you can immediately connect that processor.
With our new auto-archive feature, you can now schedule an end date for your campaign. When that date is reached, the campaign will be automatically disabled and archived. This feature is ideal for the run-up to events like GivingTuesday, and for fundraisers with set cut-off dates.