Changelog

We now automatically generate descriptive alt text for all images — both new and existing — uploaded by organizations. This ensures compliance with accessibility standards and improves overall accessibility without requiring manual adjustments.

Alt text is optimized for screen readers and consistently follows best practices to ensure clear, accurate descriptions. To maintain these standards and minimize potential errors, alt text editing is not available in the Dashboard. This feature is automatically enabled for all accounts, with no action required from organizations.

We’ve made it easier for supporters to set up and increase recurring donations. The Donor Portal now features more entry points for giving, including options to upgrade existing recurring donations and convert one-time gifts into monthly support.

You can now see why supporters cancel their recurring plans, with reasons automatically categorized by AI for easy analysis. Organizations can select from predefined categories when canceling from the Dashboard, while supporters can provide custom reasons through the Donor Portal. All cancellation data is visible on the recurring plan page and available in exports for deeper analysis.

We've also improved the cancellation flow in the Donor Portal with clearer options to pause donations instead of canceling outright.

Organizations can now create sandbox payment accounts directly from the Dashboard (Settings > Payment methods > Stripe > Set up test account). This allows organizations to simulate donations in test mode using the Virtual Terminal and campaigns, without having an active Stripe account. It’s ideal for training staff and validating donation workflows in a risk-free environment.

Supporters can now share a link to a campaign using the standard sharing menu available on their mobile devices. This feature allows them to easily share the campaign link through any app on their device, including messaging apps, social networks, and more.

Additionally, Campaign Pages now include an option to share the campaign link by email, alongside existing social media buttons. You can enable this option at the bottom of the Content section of your campaigns (Dashboard > Campaigns > [Your campaign] > Campaign Page > Content).

Organizations can now set start and end dates for the Message Bar and Popup Elements to show and hide on their own. This update makes it easier to manage scheduled or seasonal content, saving time and reducing the risk of manual errors.

We’ve removed the “P2P Fundraiser” option from the Source filter to improve the accuracy of donation filtering. Donations and recurring plans processed through P2P fundraisers will now be correctly attributed to their original sources, such as the Checkout modal, Campaign Page, or others. This change ensures that all relevant reporting tools, exports, and integrations provide consistent and accurate data. You can still track data from fundraisers by selecting More filters > Fundraiser and choosing Only from fundraiser on the Donations and Recurring Plans pages.

Your supporters will now find more detailed information about their donation history in their Donor Portals. Transaction status is now displayed more clearly, providing a better view of donation history and subscription updates. This improvement also helps supporters identify payment issues and potentially reduces the number of failed donations.

TikTok is now available as a social media option in the Dashboard (Settings > Emails) and Campaign Editor (Campaigns > [Campaign name] > Emails). When a TikTok link is provided, a “Follow us on TikTok” button will automatically be added to your supporter-facing emails.

You can now view supporter-related events in the Audit Log, including the addition of new supporters and updates to their personal information. To see these details, go to the Audit Log page in your settings and filter by the “Supporter” event type.

You can also view the history of changes for each supporter on their individual pages in the Dashboard, located in the new “Activity” section of the side menu.

You can now download your campaign’s QR code as an SVG file, alongside the previously available PNG format, both with transparent backgrounds. This is especially useful for organizations using QR codes in print, at offline events, or on TV.

Your Campaign pages can now display the total amount raised during a campaign (Amount Counter), a newly added option, alongside the existing Goal Meter. The Amount Counter, like the Goal Meter, can have an end date and is displayed above the campaign image. You can find these settings in the Campaign progress section (formerly called Campaign goal) of your Campaign Page.