Changelog

The People object in our Bonterra EveryAction integration (previously called Contact) now supports new fields: employer and occupation.

The Raised section in Insights now lets you switch between viewing your fundraising progress by total revenue or by number of donations.

Google Ad Grants can now direct traffic to Fundraise Up Campaign Pages. Previously, nonprofits using Google Ad Grants were required to send all ad traffic to their own website domains, which meant they couldn't use Campaign Pages hosted on the donorsupport.co domain for their advertising campaigns.

Supporters can now donate to multiple funds in one transaction, and every campaign includes at least one designation by default. This gives your team clearer reporting and supporters more choice — especially valuable for education, faith-based, and disaster relief organizations.

Organizations can now offer physical or digital thank-you gifts to supporters through a new system in Fundraise Up, called benefits.

We rebuilt how donation and recurring plan data syncs with external CRMs. The process is now faster, more stable, and has fewer errors, while still working in real time.

We’ve added a new option for matching Accounts in Salesforce NPSP. You can now match a supporter’s postal code from the donation in Fundraise Up to the Account’s billing postal code in Salesforce.

Integration sync reports have become more informative: these emails still include counts of synced and unsynced donations, but now also provide clear error details, alerts about slowed syncs, and grouping by CRM. You can choose to receive these reports daily or weekly, and users within your team can set their own preference.

We've reduced the storage duration of strictly necessary cookies from 10 years to 400 days. This change aligns with current browser standards and privacy regulations, including GDPR requirements.

We’ve added new graphs to the Insights tab of your Dashboard that help you track recurring plan performance and supporter retention.

For organizations using DonorPerfect, HubSpot, Neon CRM, or Virtuous CRM, you can now choose how Fundraise Up matches supporters in your CRM before creating new ones. Options: by email, by email or name (default), by email or address, or by email or phone.

Educational institutions can now connect Education Cloud with Fundraise Up. The integration sends your fundraising data directly to Education Cloud, so your team can manage all supporter relationships alongside student recruitment, admissions, and alumni engagement in one CRM.

We’ve expanded the recurring plan data synced to HubSpot, so you get more fields for reporting, segmentation, and automations. Reconnect the integration to start using the new data. Open this update for details.

Supporters in Mexico can now enter complete addresses with dedicated fields for Colonia and Municipio / Alcaldía. These required fields appear automatically for Mexican supporters and work with address autocomplete.

We’ve added two new sections to the Insights tab that give you a fuller picture of your recurring giving.

You can now choose the timezone used for timestamps in your exports. This helps align exported data with the reporting needs of different teams or systems — for example, matching Stripe’s UTC-based records or using a local timezone for supporter communication analysis.

We've added priority rules for Elements that don't require code placement on your website. When you use multiple overlay Elements like Sticky Buttons, Message Bars, Popups, Reminders, Social Proof, or Floating Buttons on the same page, they now follow a clear hierarchy to prevent overlap.

We’ve added feedback forms to key areas where supporters interact with Fundraise Up. The Donor Portal, Upgrade Links, and supporter emails now include “Report a problem” options that open a feedback form.

You no longer need to manually register domains for Apple Pay. After you connect your Stripe account to Fundraise Up, Apple Pay is automatically enabled for any site where our code is installed.

We’ve updated what data is shared with CRMs about recurring plans. Organizations now receive a consistent and more complete set of data points for recurring donations across all supported platforms.