Double the Donation Matching

The integration adds a company search step to your checkout flow. This search connects to Double the Donation’s database of corporate matching programs, which contains detailed information about thousands of companies’ matching policies, minimum amounts, and submission requirements.

Supporters can search for their employer without leaving the checkout form

If you have accounts in both systems, connecting Fundraise Up to Double the Donation takes just a few clicks in the Fundraise Up Dashboard. You can skip to the settings article to set it up now.

During checkout, in both the Modal Checkout and Campaign Pages, supporters can optionally search for their employer. The system shows matching results as they type, with three possible outcomes:

• The company offers matching. Supporters see their potential match amount and specific program details from their employer. The system stores this information to provide accurate instructions later. For example, if a company matches 1:1 up to $5,000, the supporter sees both their potential match amount and this policy information.
  

  Message displayed to the supporter when their employer offers a matching program

• The company matches above a minimum threshold. Some companies require a minimum donation amount to qualify for matching. If a supporter’s donation is below this threshold, they receive a prompt showing:
  • Their current donation amount.
  • The minimum amount needed for matching.
  • An option to increase their donation.
  • The potential match amount if they increase.
  

  Message prompting the supporter to increase their donation for employer matching eligibility

• The company is not eligible. If the employer doesn’t offer matching, the supporter continues with their donation without interruption.

When a supporter selects Donate as organization during checkout, the company matching screen does not appear, as organizations cannot request matches from other organizations.

For supporters who identify a matching opportunity, the integration:

• Automatically transfers their information to Double the Donation’s system.
• Triggers personalized emails containing:
  • Company-specific matching instructions.
  • Direct links to matching submission forms.
  • Required documentation details.
  • Deadlines and policy information.

Double the Donation manages the entire post-checkout process, including:

• Sending customizable follow-up communications.
• Tracking match submission status.
• Updating match status in real time.
• Providing program-specific guidance.
• Sending reminders for incomplete submissions.

All match information syncs automatically between Fundraise Up and Double the Donation, ensuring both systems maintain current matching status information.

Many companies match their employees’ donations to nonprofit organizations. Without the Double the Donation integration, supporters must research their company’s matching program, find the correct forms, and track their request status separately after making their donation. This manual process often leads to missed or incomplete matching requests.

The integration brings matching verification directly into the donation flow. When making a donation, supporters can immediately check if their employer offers matching and start the process. The system then handles the rest: providing the right instructions and forms, tracking the status of each match, and sending reminders when needed.

The automated workflow removes the gaps between making a donation and completing a match request, helping capture matching opportunities that might otherwise be missed.

Double the Donation handles all billing directly. When you create a new account through Fundraise Up, you are enrolled in the Double the Donation Essentials subscription with special pricing for Fundraise Up customers.

The Double the Donation Essentials account includes free processing for your first $2,000 in matched donations.

After reaching this limit, your organization moves to a paid tier. Review Double the Donation’s pricing document for Essentials to learn more about the billing structure.

Fundraise Up does not charge any additional fees for using the 360MatchPro integration.

Double the Donation’s support team handles questions about email notifications, record management, and billing for the Double the Donation platform. Contact them directly for assistance with these aspects of the integration.

For questions specific to the Fundraise Up integration, such as setup issues or configuration options, contact support@fundraiseup.com.

Browse these articles for solutions to common integration issues:

• Importing historical donations to Double the Donation →
• How can I reconnect my Double the Donation integration →
• How do you manage multiple integrations with Double the Donation →

See the “Set up Double the Donation integration” article to enable company matching for your campaigns.