Engage supporters
Explore tools and features that help your organization build stronger relationships with supporters.
Fundraise Up provides comprehensive tools to help your organization build stronger relationships with supporters. From self-service Donor Portal to customized communications, these features enable effective supporter engagement and retention.
Donor Portal for self-service management
The Donor Portal is a centralized platform where each supporter can independently manage their giving. With secure magic link access, supporters can:
- Monitor donation history and download receipts.
- Manage recurring donation plans.
- Update profile information.
- View fundraising progress.
The Donor Portal eliminates password management concerns while maintaining security through email-verified access. Organizations can customize the portal’s appearance and messaging to align with their branding.
Upgrade Links to boost supporter impact
Upgrade Links help you encourage existing supporters to increase their impact through personalized upgrade opportunities.
When a supporter receives your Upgrade Link, they'll see AI-optimized suggestions for increasing their regular contribution. Alternatively, you can use Upgrade Links to invite supporters to cover transaction fees, ensuring more of their donation directly supports your cause.
The feature’s personalized approach and clear presentation of donation breakdowns help maintain transparency while optimizing the chances of successful upgrades.
Explore detailed instructions for creating and implementing Upgrade Links.
Global reach through localization
Make your fundraising accessible to supporters worldwide with comprehensive localization features:
- UI translation into 20+ languages.
- Professional translations by native speakers.
- Support for regional language variations.
Region-specific features and compliance
Fundraise Up adapts to meet local fundraising requirements and preferences across major markets. From Gift Aid integration in the UK to BECS Direct Debit in Australia, each region has specialized features designed to optimize giving and ensure compliance with local regulations.
Find detailed documentation for your region’s specific features.
Email communications that drive engagement
Build stronger connections with your supporters through automated, personalized email workflows. The platform handles essential communications like donation receipts and payment reminders while giving you full control over branding and messaging. Multi-language support ensures your messages resonate with global audiences, and custom sending domains maintain consistent branding across all touchpoints.
Learn how to configure and customize your email communications.
Built-in accessibility
Fundraise Up is built to WCAG 2.1 AA standards, ensuring an inclusive experience for all supporters. The platform combines screen reader compatibility, keyboard navigation, and flexible display options with clear, readable typography. These accessibility features work together, removing barriers to giving without compromising functionality.