Region-specific features

Explore features designed to meet country-specific needs.

In some regions, Fundraise Up offers specialized features to support local fundraising needs or requirements. These features are described below.

Australia

  • BACS Direct Debit: Fundraise Up supports BACS Direct Debit, enabling Australian donors to contribute to your organization through a direct debit donation. Funds are then transferred to your account automatically and securely. This payment method provides a convenient way for donors to make recurring or one-time payments.
  • Data residency: Fundraise Up offers data residency in Australia, ensuring that all data collected through our platform is stored and processed in Australia. This helps to meet local data protection regulations and comply with Australian privacy laws.
  • Receipting: Fundraise Up provides Australia-compliant donation receipts that meet the requirements of the Australian Taxation Office. Receipts are generated electronically and emailed to donors, including all the required details like donation amount, donor name, payment method, and the name of your organization.

Canada

  • Address requirement: The Canadian Revenue Agency (CRA) require that registered charities collect mailing addresses for donors. To address this requirement, the address screen in Checkout is always displayed to donors, and donors are required to provide their address details.
  • Data residency: For Canadian organizations using Fundraise Up, all data associated with their organization is stored and processed in Canada. This ensures that data is subject to Canadian laws and regulations, and helps to protect the privacy and security of Canadian organizations and donors.
  • Language localization: Fundraise Up supports localizing donor-facing experiences in Canadian English and Canadian French.
  • Pre-authorized debits (PADs): A payment method that enables donors to authorize your organization to withdraw donation installments directly from their bank account on a recurring basis. Fundraise Up's pre-authorized debits feature allows nonprofits to securely collect donations made using this payment method.
  • Receipting: When donors make a donation to a Canadian organization, they will be emailed a donation receipt that meets the requirements of the Canada Revenue Agency (CRA). This receipt includes the donor's name, the amount of the donation, and the charitable organization's name and registration number. The receipt also includes a statement that the donation is eligible for a tax credit. Organizations can also view and export a report of all donations and associated donation receipts for their Canadian organization.

    Donation receipts are also language-localized in both Canadian English and Canadian French.


United Kingdom

  • Address Lookup: For UK-based organizations, we use a UK-specific address lookup API and modify the order of address fields to optimize the address collection experience for donors.
  • Bacs Direct Debit: A payment method available in the United Kingdom that enables customers to make payments directly from their bank account. Fundraise Up's Bacs Direct Debit feature allows organizations to securely collect donations made using Bacs Direct Debit.
  • Data Residency: All data associated with UK-based organizations using Fundraise Up is stored and processed in the United Kingdom. This ensures that data is subject to UK laws and regulations, and helps to protect the privacy and security of UK-based organizations and donors.
  • Gift Aid: Gift Aid is a UK government scheme that enables UK charities to receive an additional 25% in donations from the UK government. When a donor makes a donation through Fundraise Up, they can choose to add Gift Aid to their donation.
  • Language localization: Fundraise Up supports localizing donor-facing experiences in British English.
  • Strong Customer Authentication (SCA): A security measure used to authenticate the identity of online customers when making payments. This authentication is based on two-factor identification, which requires customers to provide two out of three forms of authentication: something they know (like a password), something they have (like a personal device or card), and something they are (like a biometric identifier). SCA helps to protect customers and their payment information from fraud and identity theft.
  • Title field: In the UK, donors must provide a title (such as "Mr.", "Mrs.", or "Ms.") when making a donation. Fundraise Up includes a field for donors to provide their title so that Gift Aid can be properly applied to their donation.

United States

  • CCPA compliance: Fundraise Up is CCPA compliant, meaning that we have taken all necessary steps to help ensure that organizations and donors in the US comply with California's data privacy regulations. This includes providing US-based organizations and donors with the ability to access, delete, and opt-out of the sale of their personal information.

European Union

  • Address requirement: Some European countries require that you collect mailing addresses for donors. In these cases, Fundraise Up may automatically require the address screen in Checkout.
  • Data residency: All data associated with European Union-based organizations using Fundraise Up is stored and processed in the European Union. This ensures that data is subject to EU laws and regulations, and helps to protect the privacy and security of EU-based organizations and donors.
  • General Data Protection Regulation (GDPR): Fundraise Up is compliant with the General Data Protection Regulation (GDPR), which is a European Union law that protects the privacy and security of individuals in the EU. We have implemented measures to ensure that all data collected through our platform is stored securely and that individuals have the right to access, delete, or opt-out of the sale of their personal information.
  • iDEAL: A Netherlands-based payment method that enables donors to donate using their bank credentials. All major Dutch banks are members of Currence, the organization that operates iDEAL, making it the most popular online payment option in the Netherlands with a market share of around 55%.
  • Language localization: Fundraise Up supports localizing donor-facing experiences in 10+ European Union languages.
  • SEPA Direct Debit: A payment method available in the European Union. It enables donors to make donations directly from their bank account. Fundraise Up's SEPA Direct Debit feature allows nonprofits to securely collect donations made using this payment method.
  • Strong Customer Authentication (SCA): A security measure used to authenticate the identity of online customers when making payments. This authentication is based on two-factor identification, which requires customers to provide two out of three forms of authentication: something they know (like a password), something they have (like a personal device or card), and something they are (like a biometric identifier). SCA helps to protect customers and their payment information from fraud and identity theft.
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