How to edit supporter’s name?
You can easily correct supporter’s name in our Dashboard, for example if a donor has accidentally entered the wrong name during Checkout process.
To do this, go to the Supporters tab and enter the current donor's name.
Click on the name to access the donor's page, and then select the Edit button located right to the donor's name in the Information tab.
A pop-up window will appear where you can modify the donor's name. Do not forget to save changes!
If you change a donor's name to match another donor's name, their records will not be merged since the email address is the unique identifier. Also, you cannot modify an email address to match another donor's email, because our system does not support merging donor records.