How to rectify a mistake in the tributee's email address?

It happens to the best of us! If a donor makes an error while inputting a tributee's email address, easy to fix. Here's how you can amend this directly in the Dashboard:

  1. Head over to the relevant donation page.
  2. Look for the "Edit" button in the Tribute section of the record and select it.
  3. In the new popup window, adjust the recipient's email address, ensuring the Send e-card to recipient checkbox is marked.
  4. Hit Save changes.

The tribute email will now head to the right inbox!

Still need help?

Need help with something not covered in Support Center? Connect with a support engineer for more assistance.
Email us