Can I exclude specific donations from syncing to my CRM?
If you're using an integration between Fundraise Up and your CRM to sync your donor and donation data, you may be wondering if it's possible to exclude specific donations from being synced.
When you connect your CRM to Fundraise Up, all donations made through the platform are syncing to your CRM. While it is not possible to exclude specific donations or groups of donations (e.g. made with a specific payment method) from syncing to your CRM, you can always delete specific records in your CRM if you need to remove them. This can be done on a case-by-case basis or in batches if you need to remove multiple records at once.