A currency validation error in Hubspot

If you have donors contributing in various currencies, you may encounter an error:

1Property values were not valid: [{"isValid":false,"message":"\\"CURRENCY\\" is not a part of the current effective currency codes for portal 19812339","error":"INVALID_OPTION","name":"deal_currency_code"}]

Why is this happening? Hubspot recently released an update called Upcoming: Enforcing Deal Currency Code Validation. This update aims to improve data quality by validating the deal currency code.

Currently, any update or request made to Deals endpoints can set the currency code of a deal to any code, resulting in less reliable data in a customer's account. By adding this validation, Hubspot ensures that only valid currency codes are used.

To successfully sync donations, you can use one of the following options:

1. Add the missing currency to your Hubspot Settings:

1. Set up a mapping rule in Fundraise Up > Integrations so that all foreign currencies will be mapped to the default currency of your account.