Can I record offline donations in Fundraise Up?

Fundraise Up processes online donations made through the platform. You cannot manually add individual offline donations, such as cash or check gifts, to Dashboard. Record these donations in your CRM, which remains the system of record.

To include offline donations in fundraising totals or supporter history, use these options:

• Campaign totals: In Dashboard, go to Campaigns > [Your campaign] > Settings > Offline. Enter the total offline amount and number of offline supporters.
• Fundraiser totals: Add offline donation amounts to an individual peer-to-peer fundraiser so that cash or check donations appear in its total.
• Element totals: Include offline totals when configuring Goal Meter or Stat Counter Elements.
• Donor Portal history: If your organization uses an eligible CRM integration with External Donations import enabled, donations stored in your CRM appear in Donor Portal as read-only External Donations.

Adding offline amounts to a campaign, fundraiser, Goal Meter, or Stat Counter does not create individual donation records in Fundraise Up. Keep detailed records in your CRM. With External Donations import enabled, Fundraise Up displays CRM-stored donations in Donor Portal so that supporters can view their complete giving history.