Why do the converted amounts differ between PayPal and Fundraise Up?

If you've noticed that the converted amounts between PayPal and Fundraise Up don't match up, the reason for the discrepancy lies in the currency exchange rates used by the two platforms.

Fundraise Up and PayPal both use different currency exchange rates when converting between currencies. These rates are determined by each company's respective financial partners and can fluctuate depending on a variety of factors, such as market conditions, geopolitical events, and global economic trends.

As a result, the converted amounts in Fundraise Up and PayPal may differ due to the different exchange rates used by the two platforms. For example, if a donor made a donation in USD using Fundraise Up and the platform uses a certain exchange rate to convert the amount to GBP, the converted amount in our Dashboard may differ from the amount in your PayPal account.

Still need help?

Need help with something not covered in Support Center? Connect with a support engineer for more assistance.
Email us