How to resolve the RecurringEndedAt__c column error in Salesforce integration?

If you encounter an error stating that the "RecurringEndedAt__c" column is missing in your recurring object in Salesforce, such an issue is easy to resolve. We send data to Salesforce about the date a recurring plan was canceled or failed to ensure that your CRM contains comprehensive information about each recurring plan. However, to accommodate this data, Salesforce requires a specific field.

You need to navigate to the FundraiseUpRecurring__c object in Salesforce and add a custom field named RecurringEndedAt__c. Ensure that the field's data type is set to Date/Time. After that, you can resynchronize any recurring plan that failed because of such an error. If you need any assistance, don't hesitate to contact our support team!

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