Why is Organization Administrator getting an error message that user role doesn't have enough permissions?

If you are an Organization Administrator user and you're getting an error message that your role doesn't have enough permissions for some actions, there may be a following reason why this is happening. A possible cause is that our website was updated during your browser session. After such changes, an error of this type can appear, even if your role in the account is Organization Administrator.

As a quick troubleshooting step, we recommend logging out of your account and logging back in. This will update the session for your account and may resolve the issue. If you're still experiencing the same issue after logging out and logging back in, our support team is always here to help. Just reach out to us, and we'll be happy to assist you.

Still need help?

Need help with something not covered in Support Center? Connect with a support engineer for more assistance.
Email us