Troubleshooting SFTP errors
If your SFTP server is behind a firewall, then please check if you need to create/update a pre-approval list for the following IP addresses as your SFTP may be blocking our IP address.
Our SFTP export will be from one of the following IP addresses.
1184.108.40.206 2220.127.116.11 318.104.22.168 422.214.171.124 5126.96.36.199 6188.8.131.52 7184.108.40.206 8220.127.116.11 918.104.22.168 1022.214.171.124 126.96.36.199
Example error screen
For more information, please check out our documentation for Using the Exports Tab > Destinations.