Can I host a telethon using Fundraise Up?

If you are looking to host a telethon for your fundraising goals, Fundraise Up makes it easy to do so. With our help you can organize a telethon to gather attention and support for your cause.

In our Dashboard we offer a special role for your account team, called Virtual Terminal Specialist, which allows team members to process donations using our Virtual Terminal in the Dashboard. Your volunteers can receive messages or calls from your donors, and quickly process their donations using this feature.

You might be curious about how we manage significant events and whether our system is stable enough to process a high volume of donations? Our platform is expertly designed to accommodate large-scale events and handle multiple donations simultaneously. Let us explain how we accomplish this!

We do not ask organizations to submit a request to extend the limits to specific IP addresses. We understand the inconvenience caused to organizations when specific IP addresses are not included in the request to extend limits. This can lead to all users being blocked during an event, causing major issues. To prevent such incidents and to have more control over limits, we have decided to limit users based on their current session, rather than their IP address. This allows us to control limits at the user level and to avoid blocking all users during an event. Our load control feature ensures smooth event flow and prevents banning all organization users from the dashboard during peak times of donation collections.

Please note that there are still limits in place on our platform. The default limit for each organization is 50 users. Also, a limit of three sessions per user is set for the Dashboard, which includes Virtual Terminal.

We recommend that you create the necessary number of users for your event in advance. If you require more users than our limit of 50, please contact our support team for assistance.

We're excited to help you make your fundraising event a success!

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