Why disabling Upgrade Links in installment receipts is not possible
Fundraise Up includes Upgrade Links in installment receipts to give supporters a simple way to increase their recurring donation amount or start covering transaction costs.
When a supporter selects an option, the Upgrade page opens with the relevant recurring plan information. The supporter can review and confirm the change without re-entering payment details.
Why Upgrade Links are included
Installment receipts confirm successful recurring donations and provide an opportunity for supporters to increase their ongoing support. Because the upgrade process uses the existing recurring plan and payment method, supporters do not need to complete another donation form.
Upgrade Links are included by default so organizations can offer this opportunity without creating and sending a separate upgrade campaign.
Why they cannot be disabled separately
The Upgrade Links block is built into the installment receipt template and does not currently have its own setting. Email settings control the entire installment receipt rather than individual sections of it.
To remove the Upgrade Links block, you must disable the entire installment receipt in your email settings. When the email is disabled, supporters also stop receiving receipts for successful recurring installments.
For more information about how Upgrade Links work, see Upgrade Links.