How to change supporters’ address format?

If you are an organization based in the US, you have the freedom to select the format of your supporters' addresses. You can easily alternate between ALL CAPS and Proper Case address formats in the settings.

Please note that changing this setting will not alter the format of already existing data. The change in format will only apply to addresses from new donations received after the setting change has been made.

To change the address formatting preference, please follow these steps:

  1. Navigate to the Settings of your account.
  2. On the left sidebar, select Campaigns.
  3. Scroll down to the Supporter mailing address section.
  4. Choose the preferable format.
  5. Save your changes.

If you want to change already existing all-caps addresses to proper case, we suggest exporting your supporter data and formatting the supporter addresses using the Microsoft Excel formula (or a similar formula in another spreadsheet program):


Microsoft offers a Change the case of text article that helps explain this function in more depth.

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