How to change donors’ address format?

If you are an organization based in the US, you have the freedom to select the format of your donors' addresses. You can easily alternate between ALL CAPS and Proper Case address formats in the settings.

Please note that changing this setting will not alter the format of already existing data. The change in format will only apply to addresses from new donations received after the setting change has been made.

To change the address formatting preference, please follow these steps:

If you want to change already existing all-caps addresses to proper case, we suggest exporting your donor data and formatting the supporter addresses using the Microsoft Excel formula (or a similar formula in another spreadsheet program):


Microsoft offers a Change the case of text article that helps explain this function in more depth.

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