Why are the donor addresses in all capital letters?

In order to return the most deliverable addresses as per postal office guidance, verified addresses are returned in ALL CAPS, even if they were entered in Proper Case.

If you have an organizational need for proper case addresses, we recommend exporting your donor data and formatting the supporter addresses using the following Microsoft Excel formula (or other comparable sheet suite formula):


Microsoft offers a Change the case of text article that helps explain this function in more depth.

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