Donation options for in-app browsers
Clicking a link in a social media app like Facebook or Instagram often opens it in the app's built-in browser, known as an in-app browser. While Fundraise Up works with these in-app browsers, there are limitations on payment methods to ensure a seamless donation experience.
Supporters who visit your donation page in an in-app browser can continue making contributions through the Fundraise Up checkout process. However, the displayed payment methods may differ from those available in a standard web browser.
Payment methods available in in-app browsers:
- Credit/Debit Card
- Bank transfer
Payment methods not available in in-app browsers:
- Google Pay
- Apple Pay
- Venmo
- PayPal
The reason for this restriction is that certain payment methods require a specific type of pop-up window that in-app browsers do not support. To prevent a potentially negative supporter experience, Fundraise Up automatically hides incompatible payment methods when a user accesses the donation page in an in-app browser.
Supporters using in-app browsers can still securely complete their donations using the available payment options, ensuring a seamless giving experience while maintaining compatibility with the browser environment.