Migrating to the New Zapier Integration
We’ve launched a new version of the Zapier integration for Fundraise Up. This new integration exists separately from the old one and includes major improvements like real-time delivery, expanded data support, and more secure authentication via OAuth 2.0.
To start using the new integration, you'll need to connect it in Fundraise Up and rebuild or update your existing Zaps to use the new version of the app.
Step 1: Connect the new Zapier integration
- Log in to your Fundraise Up account.
- Go to Settings → Integrations.
- Click Add Integration.
- Select Zapier from the list.
- Click Connect Zapier.
- You will be forwarded to Zapier to log in and authorize the connection.
- After authorizing the connection, you’ll be redirected back to the integration settings page in Fundraise Up.
Step 2: Update Zaps to use the new Fundraise Up application
Since this is a new integration, your existing Zaps won’t automatically update. To migrate, open each Zap that uses a Fundraise Up trigger and update it to use the new Fundraise Up (2.0.0) Zapier app.
- Open the Zap that uses Fundraise Up as the trigger.
- In the trigger step:
- Click Change next to the app
- In the app search, type “Fundraise Up”
- Select the top result labeled Fundraise Up (no version label). This always points to the latest version (v2.0.0)
- Select the appropriate Trigger Event (e.g., New Donation ⚡ Instant , Updated Donation ⚡ Instant).
- Select the account labeled with version
v2.0.0(connected via OAuth)
- Click Continue, then run a Test Trigger to confirm data is loading correctly.
- Review and test any following steps in the Zap to make sure they still work as expected with the updated trigger.
- Once everything looks good, click Publish to activate the updated Zap.
Repeat this process for each Zap that relies on Fundraise Up triggers.
Common issues:
Issue 1: Unable to pull donations/recurring donations or supporters
Please reload the page. If the issue persists, troubleshoot error or contact Support.
Error code: Authorization connectKey missing for Fundraise Up.
Solution:
- Go to the Trigger step
- Click Change under Account
- Select the account labeled with version
v2.0.0(connected via OAuth) - Test again
Issue 2: Unable to pull records
Please reload the page. If the issue persists, troubleshoot error or contact Support.
Error code: App FundraiseUpCLIAPI@1.0.3 doesn't have updatedSupporters trigger
Solution:
- Go to the Trigger step
- Click Change under App
- Select the app named Fundraise Up
- Reconnect the correct OAuth-based account if needed (account labeled with version
v2.0.0) - Re-test the trigger