Stripe nonprofit rate

How to switch to Stripe’s nonprofit rate

Step 1: Register and activate your Stripe account

You have two options:

1. Creating a new Stripe account.
2. Connecting an existing Stripe account.

Once connected, make sure your Stripe account is activated.

Step 2: Get your Stripe account ID

To find your Stripe account ID in your Fundraise Up dashboard:

1. Go to Settings > Payment methods > Stripe.
2. Look for the Stripe account ID in the Connected account field. The ID always starts with "acct_".

Step 3: Apply for nonprofit pricing

To apply, you must submit a request through Stripe’s authenticated contact form. This allows Stripe to verify your identity automatically, leading to a faster resolution.

1. Log in to your Stripe Dashboard as the account owner.
2. Open the Stripe Nonprofit Support Form.
3. In the "Tell us more" field, provide the information listed in the template below.
4. Use the "Upload a file" button to attach your proof of nonprofit status.

Please allow up to 5-10 business days for the discounted processing fees to be applied to your account.

Email template

Find an email template below for requesting Stripe’s nonprofit rate. Remember to send this from the email of your Stripe account owner.

Hi Stripe Nonprofit Team,

My nonprofit, [nonprofit name], registered in [country], is working with Fundraise Up, a Stripe Partner Platform. As a nonprofit, we’d like Stripe’s discounted processing fees applied to our account. Please find the following information below:

Confirmation of our nonprofit status — [proof of nonprofit status in your country]

Our Stripe account ID — [your organization’s Stripe account ID]

The primary email address associated with our Stripe account — [email]

Our primary operating country — [country]

I confirm that greater than 80% of [nonprofit name]’s payment volume will be tax-deductible donations.

Thank you,

[Name]

Stripe fee discounts for nonprofit organizations

Stripe’s nonprofit rates are available in the following countries:

United States

• 2.2% + $0.30 for non-American Express transactions
• 3.5% for American Express transactions

Canada

• 2.2% + $0.30 for Visa / MC transactions made with Canadian credit cards
• 3.2% + $0.30 for Visa / MC transactions made with international credit cards. (This will only be applied if any of your donors happen to use an international Visa or MC)
• 3.5% for American Express transactions

United Kingdom

• 1.2% + £0.20 for EU/UK Visa and MasterCard transactions
• 2.9% + £0.20 for Non-EU/UK and American Express transactions

European Union

• 1.2% + €0.25 for EU Visa and MasterCard transactions
• 2.9% + €0.25 for Non-EU and American Express transactions

Australia

• 1.4% + $0.30 per domestic Visa/MasterCard transaction
• 2.9% + $0.30 per international transaction
• 1.75% + $0.30 per American Express transaction

New Zealand

• 2.50% + $0.30 for domestic Visa and Mastercard transactions
• 2.90% + $0.30 for American Express & international transactions

How to prove your nonprofit status

See below what Stripe will accept as proof of nonprofit status, depending on where your organization is based.

United States

EIN number or a letter from the IRS designating your 501(c)(3) status

Canada

Link to your entry on the CRA website or a scanned copy of the letter confirming your nonprofit status

United Kingdom

Registered charity name and charity number

European Union

Link to your entry on your country’s charity registry (if applicable), or a scanned copy or the letter confirming your nonprofit status

Australia

ABN number or the link to your entry on the ACNC website

New Zealand

Registered charity number or the link to your entry on the NZ Charities Registry