How to unsubscribe an account user from Fundraise Up email notifications?

In Fundraise Up, each account user has access based on their email address and role-specific permissions. While users can manage their own notification settings, there may be times when you need to unsubscribe someone else, such as when they leave your organization.

To unsubscribe a user from Fundraise Up emails and revoke their account access:

  1. Navigate to the Team section in your account settings.
  2. Locate the user you want to unsubscribe.
  3. Remove the user from the Team section.

Once removed, the user will:

  • Stop receiving emails from Fundraise Up
  • Lose access to your organization's dashboard

If you need to restore their access in the future, simply send them a new invitation to rejoin your team.

Remember, this action completely removes the user's access to your Fundraise Up account. It's a good practice to review your team list periodically and remove any users who no longer need access to maintain the security of your account.

If you want to stop receiving email notifications for your own user account, please consult our notifications documentation.

Still need help?

Need help with something not covered in Support Center? Connect with a support engineer for more assistance.
Email us