View and manage individual donations from the Dashboard.
The Donations view displays each donation's date, account and donation amount, as well as the supporter and campaign names.
Date range selection
By default, all donations will be shown from all dates. You can create a date range on the calendar, or select a pre-set timeframe such as Yesterday, Last 7 days, and This year.
If your account contains subaccounts, you can filter here and see donations by the subaccount they were made to.
By default, you will see all donations for every campaign. the Campaign filter allows you to search for a particular campaign by name, code or ID. You can still view donations made to archived and disabled campaigns.
Each donation always comes from one of 5 possible sources. If the donation is from a recurring donation plan, the source shows where the recurring plan was created from.
|The donation was made through any one of your campaign’s Checkout modals
|The donation was made through any one of your Campaign Pages.
|The donation was processed through the Virtual Terminal.
|The donation was made via a P2P fundraiser.
|The donation exists within a recurring donation plan that was migrated over to Fundraise Up from another system.
Review donations by their transaction status. There are 8 possible statuses for a donation.
|The donation processed successfully.
|The donation has been created by the supporter, and is now waiting on the charge attempt.
|There was an issue with the first charge attempt, and another attempt will be made.
|The donation could not process successfully. An error occurred during the processing that was not resolved in the allotted time.
|The donated funds have been returned to the supporter.
|The supporter has disputed this donation, now awaiting resolution.
|Early fraud warning
|Stripe provides this warning when they detect potential fraudulent activity or when they are alerted of possible fraud by the card-issuing bank. Contact the supporter quickly to determine whether this donation should be refunded or not, as fraud disputes can incur a dispute fee from Stripe.
|The donation has been pledged by the supporter and is set to process on a future date.
Clicking the More filters button will display additional options that can help you narrow down your criteria further. You can filter by supporter, frequency, designation, payment method and more.