How to change supporters’ address format?

If you are an organization based in the US, you have the freedom to select the format of your supporters' addresses. You can easily alternate between ALL CAPS and Proper Case address formats in the settings.

Please note that changing this setting will not alter the format of existing data. The new format will only apply to addresses from donations received after the setting change. The selected case format will only affect addresses in the United States and its territories, and only those entered in English.

To access the address format settings, you must first enable the "Validate mailing address" option. Follow these steps to adjust the address format:

  1. Go to your Fundraise Up account settings.
  2. In the left sidebar, navigate to the "Supporters" section.
  3. Scroll down to the "Supporter mailing address" settings.
  4. Check the "Validate mailing address" option, if not already checked.
  5. Under "Choose what case format US supporter mailing addresses should be collected in", select either "First letter of each word capitalized" or "All letters capitalized".
  6. Click "Save changes" to apply your preferred address format.

Changing the address format setting will only affect new addresses collected after the change is made. If you wish to convert existing all-uppercase addresses to a proper case format, we recommend exporting your supporter data and using a spreadsheet formula to reformat the addresses. For example, in Microsoft Excel, you can use the =PROPER() formula to convert text to proper case. Microsoft offers a Change the case of text article that helps explain this function in more depth.

Related articles
This guide explains how to update a supporter's email address in Fundraise Up. You might need to do this if a supporter entered their email incorrectly during the checkout process. Important Notes The

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